Meet Our Team

Get to know the team that’s here to help with your insurance needs.

Leadership
Michael Birdwell, CBIA

Michael Birdwell, CBIA
Managing Partner
865-888-9344

Michael has over 10 years of experience in commercial insurance and is passionate about supporting local businesses so that our community can grow and thrive. He leads the AIC team to act as an extension of your business and your family, ensuring you are protected throughout the challenges of life. Michael has a bit of a secret: he LOVES musicals. He’s seen Phantom of the Opera both on and off Broadway, Chicago on Broadway, and Rent off Broadway.
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Brad Jenkins, CIC, CISR

Brad Jenkins, CIC, CISR
Managing Partner
865-518-6494

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Mark Sizemore

Mark Sizemore
Johnson City Insurance President
423-282-3111 ext. 313

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Commercial Risk Advisors
Jordan Bedford

Jordan Bedford
Commercial Risk Advisor
423-967-8604

Jordan joined our team after 10 years in the construction industry. He supports commercial clients with a focus on all things construction: trucking, building, excavating, etc. Jordan is an asset to our team as he personally knows about exposures in the construction business and wants to ensure his clients are fully covered. His summers are spent on the lake: swimming, boating, and trying new wakeboard tricks.
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Jonathan Jackson

Jonathan Jackson
Commercial Risk Advisor
423-956-9357

Jonathan grew up in Southwestern Virginia in a coal family so it seemed only natural to build a career connected to the trucking industry. With over 12 years of experience, Jonathan can lead you through commercial transportation coverage ensuring you have the proper protection from auto liability, physical damage, and cargo coverage (inland marine). When not in the office, Jonathan loves to get dirty riding mountain bikes and dirt bikes.
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Julio Rivera

Julio Rivera
Commercial Risk Advisor
865-888-9344

Julio focuses on commercial insurance products with a specialization in auto repair and body shops due to his 20 years of experience in the auto industry. At age 15, he moved to Florida from Puerto Rico. Once he fell in love with the Great Smoky Mountains, he and his wife Sara decided to put down roots in Dandridge in 2012. Julio and Sara are parents of AIC’s friendly mascot Marilyn the bulldog.
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Pete Speropulos

Pete Speropulos
Commercial Risk Advisor
423-282-3111 ext. 311

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David Strickland

David Strickland
Commercial Risk Advisor
423-282-3111 ext. 315

Whether you are in need of personal or commercial insurance, David is eager to help. He has 16 years of experience and can discuss which products will best mitigate your risk. When not supporting clients, David is trying to improve his golf game. He says he’s consistently a below average golfer but is always willing to put in the time to try to be just a tiny bit better.
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Hunter Walling

Hunter Walling
Commercial Risk Advisor
423-276-8504

Hunter has been supporting clients with their commercial insurance coverage for 10 years. He is from Blountville and is active in the community. If you’re around town, you’ve possibly seen him; he helps coach the West Ridge High School girls basketball team and also loves to cheer for ETSU.
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Commercial Account Executives
Gena Anders

Gena Anders
Commercial Account Executive
423-282-3111 ext. 314

With 10 years combined experience in commercial and personal coverage, Gena will be a great asset to your business. She will help you think through your coverage needs and match you with the right commercial product. Gena is a sports fan: NASCAR races, football games, basketball games. She loves the atmosphere of sporting events.
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Lisa Reece Brown

Lisa Reece Brown
Commercial Account Executive
423-282-3111 ext. 309

Over the last 20+ years, Lisa has built a strong reputation helping her clients protect their businesses. She thoroughly understands commercial insurance products and specializes in last mile delivery contractors. Lisa is originally from the Tri-cities area and has her family close by which allows her to support her granddaughter at drag racing events. Maybe her granddaughter is training for speed last mile delivery!
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Hannah Chambers

Hannah Chambers
Customer Service Representative
4232823111 ext. 301

Hannah supports commercial accounts and wants to get to know your business. She can discuss with you the coverage on commercial general liability, commercial auto, inland marine, and commercial property. Hannah is proud to be from East Tennessee and will tell anyone that she has “no intention to leave!” Her love for the area extends to her desire to help local businesses prosper.
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Rose Mckinney, CIC, CISR, CPIW

Rose Mckinney, CIC, CISR, CPIW
Commercial Account Executive
865-518-6496

With over 40 years of experience in insurance, Rose knows coverage inside and out. She specializes in larger commercial accounts and understands the complexities in coverage needs. At one time, Rose spent just summers in East Tennessee but she’s since realized that this is God’s country and is here full-time. Ask Rose about her past life when she sang with a band on the weekends.
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Sandra Roberts

Sandra Roberts
Commercial Account Executive
423-282-3111 ext. 312

With 20+ years of experience in property and casualty insurance, Sandra is sure to be able to match you with the commercial insurance your business needs. As a native East Tennessean, Sandra appreciates being so close to the mountains and seeing wildlife. She and her family love to travel but always enjoy returning to the beautiful rolling hills of East Tennessee.
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Michelle Spradlin

Michelle Spradlin
Transportation Account Executive
423-616-1595

In 1999 Michelle started in the insurance industry. Two years later, she wrote her first trucking policy and has built a career in transportation coverage since that point. Having a trucker in her family allows her to relate to her clients in a unique way. Michelle is from the Lakeway area and has raised her two boys here.
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Stephanie Wilson

Stephanie Wilson
Commercial Account Executive
865-518-6487

Since 2010, Stephanie has been selling insurance. She quickly found her passion in supporting business partners and since then has specialized in commercial coverage. She’s native to East Tennessee and loves finding back roads to ride on her family’s Harley.
Stephanie loves spending time outdoors, riding her Harley motorcycle, and spending the day out on the lake.
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Personal Risk Advisors
Sherry Moore

Sherry Moore
Personal Risk Advisor
865-344-0437

With 26 years experience and counting in insurance, Sherry knows personal insurance inside and out. She’s from Dandridge and took a 8 year detour from East Tennessee to St. Simons, GA where she became quite educated in flood insurance. In 2020 she returned to Dandridge, where she grew up. She’s so thrilled to be back in this beautiful area. Sherry loves photography and mountain biking and, of course, bleeds orange.
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Karen Ratliff

Karen Ratliff
Personal Risk Advisor
423-282-3111 ext. 307

Karen is originally from Johnson City and has been selling personal insurance here for over 30 years. Whether you are in need of an auto, home, umbrella, renters, flood, specialized vehicle or other personal policy, Karen can make sure you are getting the best coverage for your dollar. Karen is a huge animal lover and will love talking to you about your pets.
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Administration
Tom Shelton

Tom Shelton
Controller/Human Resources
423-282-3111 ext. 310

Without Tom, AIC couldn’t run smoothly. He has 25 years experience in accounting and taxes with the last 20 years being in the insurance industry. When he’s not serving as our accounting expert, Tom plays chess online and teaches a men’s Sunday school class.
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Bonnie Burchfield, CIC

Bonnie Burchfield, CIC
Commercial Marketing Specialist
865-518-6495

Bonnie has worn many hats in the insurance industry. She started as an administrative assistant in 2000 and has since held many roles including: customer service associate, personal lines manager and producer, agency operations manager, commercial account manager, and marketing specialist. Bonnie strives to always be learning and challenging herself to try new things.
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